Terms & Conditions
A legal disclaimer
RA50 provides coaching, assessments, and educational content designed for adults aged 50 and above. By using this website or booking services, you agree to engage respectfully and responsibly. All content is for informational purposes and does not replace medical advice.
Service Availability
We reserve the right to update or modify services, pricing, and availability at any time. All offerings are subject to change based on demand, scheduling, and coach availability.
User Conduct
Users are expected to:
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Provide accurate information when booking or communicating
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Respect boundaries and session timeframes
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Use the site and services in accordance with applicable laws
Intellectual Property
All content, branding, and materials on this site are the property of RA50 and may not be reproduced or distributed without permission.
Liability
RA50 is not liable for any injuries, losses, or damages resulting from misuse of coaching advice or failure to follow safety guidelines. Always consult a medical professional before beginning any fitness or wellness program.
Communication
By engaging with RA50, you may receive occasional updates or service-related messages. You can opt out at any time.
Refund Policy
RA50 does not offer refunds for completed coaching sessions or assessments. We aim to provide clear expectations and high-quality service from the outset.
Cancellations and Rescheduling
If you need to cancel or reschedule a session, please notify us at least 24 hours in advance. Late cancellations may result in forfeited fees.
Dissatisfaction and Feedback
If you’re dissatisfied with a service, we welcome your feedback. We will work with you to understand the issue and explore fair solutions. Our goal is to build trust through clarity, respect, and responsiveness.
Exceptions
Refunds may be considered in rare cases of technical failure, double booking, or administrative error. These will be reviewed on a case-by-case basis.
For questions or concerns, contact: andrew@ra50.co.uk